TO: ALL AEROFLEX LENEXA CUSTOMERS
This letter is to inform you that Aeroflex will no longer be providing Service from our Lenexa facility after March 31st 2014.
Some products currently serviced at the Aeroflex Lenexa facility will transition to the Aeroflex Wichita location, and others will be serviced by authorized third parties.A list of products currently serviced at our Aeroflex Lenexa facility and service information including Aeroflex authorized 3rd parties will be located at Aeroflex RMA Product Location Page by March 151 Be assured that all warranty issues will be honored if the appropriate model number is sent to the specified location on this website.
The basic processes will not change. RMA's, status inquiries and general information can still be obtained by calling 800-835-2350, emailing , or Click here to fill out an Online RMA In an effort to make this transition as seamless as possible for you, please be aware of the following time line.
- 17FEB14 - All fuel products should be directed to Wichita. Open orders may physically transfer from Lenexa to Wichita.
- 01MAR14 - Lenexa can no longer accept freight. All shipments will be refused and returned to sender.
- 17MAR14 - Open orders pending customer information, ie. Estimate approval, PO's, prepayment, etc., risk being returned as is.
- 31MAR14 - The Lenexa facility is officially closed for production and service.
On behalf of Aeroflex, we would like to take this opportunity to thank you, our loyal customers, for the business opportunities you have provided over the years. We look forward to continuing those relationships through Wichita.
Return to Return Facility of Aeroflex Instruments to find your model.